SecureCall - Service Disruption : SecureCall Services (US East Region) – Incident details

All systems operational

Service Disruption : SecureCall Services (US East Region)

Resolved
Major outage
Started 9 months agoLasted about 2 hours

Affected

Payment Services

Major outage from 8:36 AM to 10:24 AM

Voice Services

Major outage from 8:36 AM to 10:24 AM

Updates
  • Resolved
    UTC
    Resolved

    AWS reports conditions have improved, and most services are now operational. SecureCall Services are also working normally, and we will continue to monitor for stability.

  • Identified
    UTC
    Identified

    We’re currently experiencing service disruptions with SecureCall Services in US East Region due to an ongoing AWS outage impacting our infrastructure.