Notice history

Aug 2025

Sep 2025

Oct 2025

Aug 2025

Sep 2025

Oct 2025

Resolved
October 20, 2025 at 10:24 AMUTC
Resolved
October 20, 2025 at 10:24 AMUTC
AWS reports conditions have improved, and most services are now operational. SecureCall Services are also working normally, and we will continue to monitor for stability.
Identified
October 20, 2025 at 8:36 AMUTC
Identified
October 20, 2025 at 8:36 AMUTC
We’re currently experiencing service disruptions with SecureCall Services in US East Region due to an ongoing AWS outage impacting our infrastructure.

Completed
September 10, 2025 at 3:00 AMUTC
Completed
September 10, 2025 at 3:00 AMUTC
Maintenance has completed successfully
In progress
September 10, 2025 at 1:00 AMUTC
In progress
September 10, 2025 at 1:00 AMUTC
Maintenance is now in progress
Planned
September 10, 2025 at 1:00 AMUTC
Planned
September 10, 2025 at 1:00 AMUTC
We will be performing scheduled updates to SecureCall message broker service in the UK region to improve performance and reliability.
During this maintenance window, the SecureCall services in the region will be unavailable.

Resolved
August 18, 2025 at 2:38 AMUTC
Resolved
August 18, 2025 at 2:38 AMUTC
Cisco has confirmed that this issue has been resolved. Further updates can be found at: https://status.webex.com/commercial/status?lang=en_US
Identified
August 17, 2025 at 11:00 PMUTC
Identified
August 17, 2025 at 11:00 PMUTC
We have been advised of intermittent failures and timeouts with the Webex Calling APIs, which are also impacting SecureCall functionality. The issue has been confirmed to be on Webex’s side, and their engineering teams are actively working to restore normal service.

Aug 2025 to Oct 2025

SecureCall - Notice history