Broadsource SecureCall - Notice history

All systems operational

Payment Services - Operational

100% - uptime
Apr 2025 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2025
May 2025
Jun 2025

Voice Services - Operational

100% - uptime
Apr 2025 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2025
May 2025
Jun 2025

Notice history

Sep 2025

Message Broker Updates - UK
  • Completed
    September 10, 2025 at 3:00 AM
    Completed
    September 10, 2025 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    September 10, 2025 at 1:00 AM
    In progress
    September 10, 2025 at 1:00 AM
    Maintenance is now in progress
  • Planned
    September 10, 2025 at 1:00 AM
    Planned
    September 10, 2025 at 1:00 AM

    We will be performing scheduled updates to SecureCall message broker service in the UK region to improve performance and reliability.

    During this maintenance window, the SecureCall services in the region will be unavailable.

Aug 2025

Webex Calling - SecureCall Issue
  • Resolved
    Resolved

    Cisco has confirmed that this issue has been resolved. Further updates can be found at: https://status.webex.com/commercial/status?lang=en_US

  • Identified
    Identified
    We have been advised of intermittent failures and timeouts with the Webex Calling APIs, which are also impacting SecureCall functionality. The issue has been confirmed to be on Webex’s side, and their engineering teams are actively working to restore normal service.

Jul 2025

No notices reported this month

Jul 2025 to Sep 2025

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